IT support for businesses in Costa Rica
A faulty computer, an application error or an incorrectly configured device can disrupt an office's daily work. ROJAS Ingenieros Consultores provides IT support and equipment maintenance for businesses, professionals and organizations, with nationwide coverage in Costa Rica.
Find the cause before working on the device
An issue may come from hardware, software or the connection to other equipment. Diagnostics help distinguish between these causes and focus the work on the problem affecting your team.
We troubleshoot computers and peripherals, operating system issues and configuration problems. When a symptom involves the network or a server, we consider the workstation alongside the company's wider IT infrastructure.
Computer maintenance and workstation setup
Preventive maintenance addresses the physical condition and software environment of a computer. Corrective maintenance deals with existing faults. ROJAS combines these tasks with the configuration required for everyday use.
- Hardware and software inspection and diagnostics.
- Physical equipment maintenance and component checks.
- Software and operating system maintenance and optimization.
- Computer, printer and peripheral configuration.
- User troubleshooting and checks on access to network resources.
Support that fits your company's IT needs
This service suits businesses that need to resolve a specific fault, investigate recurring problems or maintain office workstations. It also covers setting up equipment as it is introduced into daily operations.
When several computers experience the same problem, the resources they share deserve attention. Network connectivity and servers may need to be included in the diagnosis rather than treating every computer as an isolated case.
Related services
- Networks and structured cabling
If the issue affects network or Wi-Fi access, the company's connectivity and cabling may need to be checked.
- Servers and IT infrastructure
When work depends on shared resources, server configuration or maintenance may be part of the solution.
Tell us what is getting in the way of your work
Describe the device, what happens when you use it and whether other users are affected. This gives us a starting point to discuss your support needs and the scope of the assessment.