Skip to main content
ROJAS Ingenieros Consultores
SERVICES / TECHNICAL CAPACITY · ROJAS

Technology services, infrastructure & IT management

We organize our engineering capabilities into four clear commercial pillars: Technical Support & Maintenance; Networks, Infrastructure & Security; IT Administration & Enterprise Services; and Web Development & Systems.

Request technical quoteInquire via WhatsApp

Commercial service pillars

Explore the comprehensive technology capabilities of ROJAS Ingenieros Consultores

Explore contracting modalities ↓
AREA 01

Technical Support & Maintenance

Remote and on-site Help Desk, accurate diagnostics, hardware repair, preventive maintenance, and workstation optimization.

Explore area
AREA 02

Networks, Infrastructure & Security

Structured Cat 6/6A cabling, enterprise Wi-Fi, switching, local servers, virtualization, cybersecurity, and CCTV surveillance.

Explore area
AREA 03

IT Administration & Enterprise Services

Microsoft 365, cloud services, identity and access governance, licensing, backups, VoIP telephony, and MSP outsourcing.

Explore area
AREA 04

Web Development & Systems

Corporate websites, digital catalogs, e-commerce stores, private client portals, and bespoke web platforms with modern architecture.

Explore area
AREA 01
Modalities: Punctual service · Hour bank · Monthly contracts

Technical Support & IT Maintenance

Specialized on-site and remote technical assistance for users, accurate diagnostics, workstation setup, physical and logical maintenance, and continuous optimization for individuals, professionals, and businesses.

Technical Assistance & OperationsAREA 01 · User Support

User Technical Support & Help Desk

Direct remote and on-site technical support to resolve hardware, software, operating system, and peripheral incidents with prompt turnaround times.

Explore this service →

Ideal application profile:

Freelancers, independent professionals, clinics, retail shops, and corporate office staff needing reliable resolution without downtime.

Quote this serviceWhatsApp

Included technical scope

  • Remote and on-site technical support with structured Help Desk assistance.
  • Accurate diagnostics and agile resolution of hardware and software malfunctions.
  • Installation and configuration of laptops, desktops, and engineering workstations.
  • Configuration and integration of network printers, scanners, and office peripherals.
  • Operating system support (Windows, macOS) and standard productivity suites.
  • Priority incident handling and systematic technical request management.
  • Personalized technical assistance and basic user training.

Need a customized technical evaluation or project assessment?

We provide cross-disciplinary engineering guidance for workstation diagnostics, network design, server sizing, cloud migration, perimeter security, and web software architecture.

AREA 02
Modalities: Project-based · On-demand · Support contracts

Networks, Infrastructure & Security

Cabled and wireless connectivity engineering, on-premise and virtualized servers, perimeter defense, corporate cybersecurity, and CCTV surveillance for enterprises, commercial facilities, and construction projects.

Connectivity & High AvailabilityAREA 02 · Networks & Cabling

Data Networks, Structured Cabling & Enterprise Wi-Fi

Structured cabling and wireless connectivity engineering for residential, commercial, and enterprise spaces: Cat 6/6A runs, fiber optics, managed switching, and dead-zone-free Wi-Fi.

Explore this service →

Ideal application profile:

Offices, commercial spaces, warehouses, healthcare facilities, residential complexes, and new construction or remodeling projects requiring solid connections.

Quote this serviceWhatsApp

Included technical scope

  • Design, installation, and certification of LAN/WAN networks and structured cabling (Cat 6, Cat 6A, and optical fiber).
  • Setup and tuning of enterprise routers, managed switches, and VLAN segmentation.
  • Deployment and management of enterprise Wi-Fi systems with high-density access points.
  • Configuration of virtual private networks (VPN) and secure remote access for staff.
  • Professional rack assembly, cable dressing, labeling, and telecommunications cabinet organization.
  • Channel diagnostic testing, link certification, and real-time network throughput monitoring.

Need a customized technical evaluation or project assessment?

We provide cross-disciplinary engineering guidance for workstation diagnostics, network design, server sizing, cloud migration, perimeter security, and web software architecture.

AREA 03
Modalities: Comprehensive MSP · Monthly contracts · Consulting

IT Administration & Enterprise Services

End-to-end technology management for your organization: Microsoft 365 deployment, identity governance, verified software licensing, automated backups, VoIP communications, and Managed IT Services (MSP).

Productivity & CloudAREA 03 · Cloud & Microsoft 365

Cloud Services, Microsoft 365 & Google Workspace

Migration, deployment, and administration of cloud collaborative workspaces: Microsoft 365, Google Workspace, corporate email, SharePoint, Teams, and cloud servers.

Ideal application profile:

Growing businesses and organizations requiring modern, secure, and everywhere-accessible collaborative tools.

Quote this serviceWhatsApp

Included technical scope

  • Implementation, configuration, and administration of Microsoft 365 and Google Workspace platforms.
  • Seamless corporate email migration to the cloud with zero operational interruption or data loss.
  • Centralized management of user accounts, corporate mailboxes, distribution groups, and licenses.
  • Document hierarchy setup, retention, and access permissions across OneDrive, SharePoint, and Teams.
  • Cloud server provisioning, maintenance, and hybrid infrastructure management.
  • Phased planning and execution of legacy physical infrastructure migrations to cloud platforms.

Need a customized technical evaluation or project assessment?

We provide cross-disciplinary engineering guidance for workstation diagnostics, network design, server sizing, cloud migration, perimeter security, and web software architecture.

AREA 04
Modalities: Project-based · Continuous evolution & maintenance

Web Development & Systems

Development of professional corporate websites, digital catalogs, online stores, private client portals, and bespoke web platforms engineered with modern architecture, high performance, and robust security.

Digital Solutions & WebAREA 04 · Web Development

Web Development, Catalogs & Custom Systems

Development of professional websites, digital catalogs, e-commerce stores, private client portals, and bespoke web platforms built with modern technology.

Explore this service →

Ideal application profile:

Independent professionals, retail businesses, commercial ventures, and organizations requiring an established digital presence.

Quote this serviceWhatsAppView Web Development details →

Included technical scope

  • Fast-loading, responsive corporate websites engineered for conversion and technical SEO.
  • Digital product and service catalogs featuring technical specs and direct inquiry buttons for WhatsApp or quotes.
  • Online stores (e-commerce) with streamlined checkout and local/international payment gateway integration.
  • Secure client portals with authenticated logins, document access, and inquiry status tracking.
  • Custom web systems to digitalize operational workflows, centralize business data, and replace spreadsheets.
  • Continuous maintenance, content updates, and ongoing technical improvements for existing platforms.

Need a customized technical evaluation or project assessment?

We provide cross-disciplinary engineering guidance for workstation diagnostics, network design, server sizing, cloud migration, perimeter security, and web software architecture.

ENGAGEMENT MODALITIES · FLEXIBILITY

Service delivery models tailored to your business scale

We structure clear, transparent engagement frameworks suited to each client's operational volume and budget, from punctual technical interventions to complete outsourced IT management without artificial tiers or lock-ins.

01ON-DEMAND REQUEST

Punctual Incident Support

Direct on-site or remote assistance for specific equipment breakdowns, OS clean installs, peripheral setup, software errors, or network emergencies without monthly commitments.

Consult modality
02OPERATIONAL AGILITY

Prepaid Support Hour Bank

Flexible packages of prepaid technical support hours for scheduled or urgent tasks, featuring preferential rates and transparent timesheet tracking.

Consult modality
03DEFINED SCOPE

Project-Based Implementation

Execution of structured cabling, server rollouts, Microsoft 365 migrations, CCTV deployments, or custom web engineering with fixed schedules and deliverables.

Consult modality
04CONTINUOUS UPTIME

Monthly Support Contracts

Scheduled monthly service agreements providing regular on-site preventive visits, workstation maintenance, and priority incident response for offices and retail.

Consult modality
05TOTAL OUTSOURCING

Managed IT Services (MSP)

Complete, proactive management of your entire technology department: user help desk, server administration, networking, cybersecurity, backups, and strategic consulting.

Consult modality
SERVICE OBJECTIVE · ROJAS CRITERION

Availability, security, and continuity for your operations

“The objective of ROJAS Ingenieros Consultores is to help clients maintain an available, secure, updated technology infrastructure aligned with business needs, minimizing downtime and ensuring operational continuity.”

Looking for a custom web solution or software system?

Professional Web Development & Custom Systems

We design and engineer corporate websites, online catalogs, e-commerce stores, client portals, and bespoke web platforms following software engineering best practices.

View Web Development & Systems

Ready to modernize or strengthen your technology or web project?

Direct consultation with engineers with more than 25 years of experience in the Costa Rican market.

Request a QuoteWhatsApp